Terms & Conditions

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Last updated: 09/05/25

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Welcome to On Track Therapy UK! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

This website is owned and operated by On Track Therapy UK, a business offering sports massage therapy services. These terms apply to all visitors, users, and clients accessing the website or booking our services.

2. Services

We provide professional sports massage therapy services, subject to availability and suitability based on the client’s condition. You agree to provide accurate medical and personal information relevant to your treatment.

We reserve the right to decline treatment if it is deemed inappropriate or unsafe.

3. Appointments & Cancellations

• Booking: Sessions must be booked in advance, either through our website, phone, or email.

• Cancellations: We require at least 48 hours notice for cancellations. Cancellations made with less than 48 hours notice may be subject to a cancellation fee.

• Late Arrivals: If you arrive late, your session may be shortened accordingly, and the full fee will still apply.

4. Payment

Payment is due at the time of service unless arranged otherwise in advance. We accept cash and bank transfer.

5. Medical Disclaimer

Our services are not a substitute for medical treatment. We do not diagnose or treat medical conditions. If you have any health concerns, please consult a licensed medical professional before booking a session.

6. Website Content

All content on this site (text, images, logos, etc.) is the property of On Track Therapy UK and may not be copied or used without permission.

We make every effort to keep the website content accurate and up to date but make no warranties as to its completeness or reliability.

7. Privacy

We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

8. Limitation of Liability

On Track Therapy UK will not be liable for any direct, indirect, or consequential loss or damage arising from the use of our website or services, except where required by law.

9. Governing Law

These terms are governed by the laws of England and any disputes will be subject to the exclusive jurisdiction of the courts in that region.

10. Contact Us

If you have any questions about these terms, please contact us:

📧 Email: ontracktherapyuk@gmail.com
📞 Phone: 07484704280